Trouble Tracker
Trouble Tracker is the easiest way for merchants to get alerted to problematic customers and orders placed through their payment processor, fulfilled on Shopify. Our App represents a “union of data” pinging our various databases, aggregating automated processes to check Personal Identifiable Information (PII) and previous ecommerce transactions to find the “other” causes of customer headaches that traditional “fraud detection” may not hunt down.
Trouble Tracker assesses each order and flags any potential issues with real-time notifications to help you understand the risks associated with that order. Merchants can have their warehouse/fulfillment notified to pause shipping until manual review can take place and management decides whether the risks are “worth it” to fulfill. Trouble Tracker provides you with more knowledge of the potential headaches associated with each order. You will know the risks BEFORE the TROUBLE strikes and be more prepared.
Chargeback Resolver
Chargeback Resolver is the easiest way for merchants to remove the cumbersome and costly process of chargeback disputes, recovering lost revenue and relieving merchants of the time-waste and personnel focus on the manual counters to these claims, often yielding low success rates and missed opportunities for revenue recovery.
Chargeback Resolver uses technology and automation to refine and streamline this process to achieve higher win rates and increased returned revenue, with limited effort needed from the merchants themselves.
As your business grows, so will the headaches and lost revenue from the chargeback process… Chargeback Resolver can help!
How Chargeback Resolver Works
As your business grows, so will the so will the headaches and lost revenue from problematic customers and disputes… WE can help!
The Process
We use technology and automation to refine and streamline this process to achieve higher win rates and increased returned revenue, with limited effort needed from the merchants themselves.
Higher Win Rates = Returned Revenue
When processed fully we can help you achieve higher win rates and returned revenue
Limited Involvement of Merchant
You can focus on growing your business and we can take this headache off your hands.